<p>Your incident report has been <strong>rejected</strong> by the HOD. Please review the comments provided and resubmit a revised incident report.</p>
<p><strong>Incident Subject</strong>: {ticket_subject}<br><strong>Department</strong>: {ticket_department}</p>
<p><strong>Incident Details</strong>:<br>{ticket_message}</p>
<p>You can view the ticket on the following link: #{ticket_id}<br>Kind Regards,<br>{email_signature}</p>